Join OrderLogix at the ERA D2C Convention in Las Vegas

OrderLogix is proud to be exhibiting at the 2014 ERA D2C Convention, and we hope to see you there! Visit OrderLogix at the 2014 ERA D2C Convention, booth 1320, at the Wynn Las Vegas, September 16th – 18th, where we … Read More

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OrderLogix® Announces Integration with Constant Contact® Email Marketing Platform

OrderLogix® order management software integrates with Constant Contact® for the purpose of customer order event driven notifications and synchronized mailing lists. Las Vegas, NV –September 17, 2014 –At the Electronic Retailing Association 2014 ERA D2C Convention, OrderLogix®, a leading provider … Read More

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OrderLogix™ Announces Integration with PayPal® Billing Agreements

OrderLogix Order Management software combined with PayPal Billing Agreements, lets merchants’ process continuity and multi-pay payments using consumer PayPal accounts for funding. Scarborough, ME –December 2, 2014 – OrderLogix, the leading provider of advanced, business-to-consumer Order Management Solutions, today announced … Read More

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Supreme Court Tacitly OKs New York’s ‘Amazon Law’

It remains to be seen whether states can force businesses to collect taxes from sales generated online, but if the Supreme Court of the United States’ recent rejection of an appeal by Amazon.com and Overstock.com is any indication, we might … Read More

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How Strong Order Management Tools Improve Fulfillment Accuracy

Marketers spend a lot of money on fulfillment. They need to make sure the right products are sent to the right people at the right price. They need to make sure that up-sells and cross-sells are correct. If you ship … Read More

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Call Center Performance Tools that Complement Your Order Management System

Your ACD telephony service provider can provide great value in reporting pre-sale analytics and general call traffic statistics. What happens next is equally valuable to understand. When it comes to businesses that rely on call centers to close sales, the … Read More

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Selecting the Right OMS Should Be at the Top of Your Needs List

It’s not uncommon for decision makers to say that they are not quite sure about order management solution options and just aren’t ready to incorporate one into their business model. But from automating business processes to providing high quality customer … Read More

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OrderMetrix: Customized Views of Your Performance Dashboards

Within any given organization, every manager has different needs when it comes to information. A CFO, for example, is focused mainly on a company’s financials. A call center manager is interested in other metrics, like agent performance, that likely aren’t … Read More

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ICMI

Empowering organizations worldwide to provide the best customer experience possible through industry-leading professional services such as consulting, training, and information resources.

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