Professional Services
No two companies are alike, and neither are their business processes. OrderLogix can help you identify your unique business requirements and put into action the professional services you need to make your solution a smooth and successful one.
Implementation and Migration Services
Your success depends upon getting every new business solution functioning quickly, smoothly and profitably. OrderLogix can provide the detailed planning, expert resources and flawless execution to ensure your implementation or migration is done right. Then we provide the follow-up planning to make sure your new solution serves you well for years to come.
Customization and Integration
Your software requirements are often the lifeblood your business. Our dedicated team of specialists will use industry standard tools to develop innovative, customized solutions to meet your software integration requirements — no matter how unique those needs may be. We also offer a wide choice of standard integration modules, as well as custom capabilities, to integrate OrderLogix with emerging technologies such as hosted Telephone/ACD solutions, payment gateways, and other web services.
Managed Services
If you require campaign setup services or managed daily order processing services, our experienced staff can assist you with efficiency and expertise. Services are provided on a per-hour billing basis.
Structured Methodology
We pride ourselves on making the transition from old to new as easy for you as possible. Our structured approach helps prevent hidden surprises and costly delays.
Requirements Analysis
- During this first phase, we work closely with you to understand your business, identify your objectives and define your project’s specific system requirements.
Project Organization
- In the second phase, we bring together selected team members with the skills necessary to develop a solution that achieves your business objectives.
Installation/Implementation
- During this phase, we install all the necessary software, test the system, perform data conversions and train your employees on how to best use your new order management solution.
Post-Implementation
- After installation, we review the entire process to check that nothing has been overlooked, monitor the system to ensure your users are using it correctly, provide all the necessary documentation and training, and answer any questions you may have.
