Your Multi-Channel Order Solution

Are you ready to elevate your business operations and achieve new heights of success?

Your Ultimate Solution for Multi-Channel Order Management

Are you ready to elevate your business operations and achieve new heights of success? OrderLogix is here to revolutionize the way you manage orders, subscriptions, and payments across multiple channels. With over 25 years of experience, we provide advanced order management solutions that streamline processes, reduce churn, and increase customer lifetime value. Discover why OrderLogix is the perfect choice for your business!

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multi-channel order management

Payment Orchestration

Maximize approval rates and provide a seamless experience for customer grouth.

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What is Payment Orchestration?

Payment orchestration starts with automated workflows tailored to your business for processing or reprocessing orders and returns. Pre-payment processes automatically identify pay-ready orders and consider various factors before processing them.

This automation ensures timely payments and shipments, enhancing customer loyalty.

When payments fail, OrderLogix excels. Subscription businesses face two types of churn: Customer Cancellation and Declined Payments. We focus on Failed Payments, also known as Involuntary Churn, helping you achieve measurable gains in decline recovery efforts and contributing to your long-term success.
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Here's what our customers are saying...

“I own a start-up, and I am so thankful that I decided to partner with OrderLogix for the launch and growth of my company. I feel good knowing that I am working with reliable people who are truly experts at what they do in the growth of my business.”
Thao Mayer
Director of Marketing

“OrderLogix puts me in the driver’s seat; I have control of my data, can quickly see campaign performance at every level, and can use the best service providers based on the needs of each campaign.”
Michelle Austin
Founder & CEO
"Thank you for all of your support over the last year. OrderLogix have been a pleasure to work with… a first class brand offering first class customer service."
Jamie Martin
Brand Manager

Call Center Tools

With the right tools in the right place, you can save time and effectively serve customers promptly, turning opportunities into sales.

What are Call Center Tools?

OrderLogix Call Center Tools streamline every stage of the customer interaction. From dynamic scripting with Script Interaction Manager (SIM) to real-time data capture through Call Collector and CTI, agents are equipped with the tools they need to stay compliant, accurate, and efficient. These tools adapt in real time to customer responses, helping agents navigate calls with confidence and focus more on building rapport and closing sales.

Managers benefit from real-time dashboards, performance tracking, and seamless media agency integrations that provide clear insights into every campaign and interaction. With OrderLogix, your team is empowered to reduce errors, increase productivity, and turn every call into a conversion opportunity.
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Connected

Bringing it all together with seamless integration & round-the-clock automation.

Our advanced order management solution integrates and automates various sales channels and processes.

It features an Order Collection Engine that aggregates and processes order data from multiple platforms, including shopping carts, call centers, and IVRs.

The system uses secure, real-time API connections to retrieve data promptly, decrypts sensitive information, and consolidates it into our unified order management platform.

This automation reduces manual intervention and errors, supports multi-channel sales, and enhances efficiency.

Additionally, telephony integration improves call handling, customer information access, and performance monitoring, while media sourcing and results reporting optimize targeted advertising and campaign performance.

Hundreds of Integrations with Shopping Carts, Payment Gateways, Call Centers, Call Routing Platforms, Fulfillment Providers, Media Agencies and more...

Contact Us For A Live Demonstration Tailored Just For You.

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Getting Started

Success Starts With A Plan

Our process begins with discovery. Whether you’re just starting up or looking to simplify or streamline your business, we will work with you to analyze your order processes and present integration and automation solutions that ensure you meet your goals.

Implementation & Integration

OrderLogix has over six hundred integrations with strategic partner vendors and we can work with your existing business partners too. You can rest easy knowing that we can successfully integrate your shopping carts, E-commerce platforms, Call Centers, Media Agencies, Payment Processors, fulfillment partners, IVR, Call routing platforms, and many other 3rd party applications.

Help & Training

The more you know, the more you will get out of OrderLogix. Our resources are here to help you out from the very beginning. Training, campaign set up, processing, data migration and guidance for best practices are among the services offerings.

Flexible Pricing Options

Each edition is scalable for growth and offers additional options for order management functionality, reporting and integration.

Pay-As-You-Go Monthly Pricing.

Standard Edition
Unlimited Users
$1,249/month *
  • All your orders together in one place
  • Customer Self-Service Portal
  • Product Offers across each of your sales channels
  • Loyalty Programs, Subscriptions, Auto-ship
  • Use Multiple Merchant Accounts, Create Payment Plans and billing Options
  • Decline Recovery and Dunning to reduce Churn and maximize Retention
  • Flexible Shipping Options Across All Major Carriers and Software
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Commerce Edition
Unlimited Users
$1,749/month *
  • All the Features of Standard Edition
  • - Plus -
  • Human Resources
  • Manage Multiple Companies and Self-Service Portals
  • Flexible Roles & Permissions Security
  • Sales Commissions
  • Payroll Time-Cards with Shift Differentials
  • Extended Custom Data Fields
  • Additional Reporting
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Call Center Edition
Unlimited Users
$2,249/month *
  • All of the Features of Commerce Edition
  • - Plus -
  • Connected with Your Phone System Employees log In, and all calls are logged
  • Screen Pops with Caller lookup & Campaign options to save time and accurately source all interactions
  • SIM - Build Custom Scripts that guide staff based on caller's responses and the requirements for the campaign
  • Agent Performance Reports Blended with Call Statistics for Direct Response Marketers
  • Media Run Schedules and Performance Reports
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* Plus per order fee. Fees vary based on volume. Get a Quote today for order management & call center solutions.

Network & Security

Data security is our top priority. Demonstrated compliance with established security standards is reassurance of our commitment to you.

payment card industry, data security standard