Pricing — OrderLogix AI Voice Agent™
24/7 AI-powered Customer Service & Sales Automation With Transparent, Scalable Plans
Choose the Perfect Plan to Automate Your Call Volume
Whether you're a growing D2C brand or a high‑volume enterprise, OrderLogix AI Voice Agent™ gives you real-time voice automation fully integrated into your OrderLogix workflow.
Why Choose OrderLogix AI Voice Agent™?
1. Built on Enterprise-Grade Azure
AI Azure Speech and Azure OpenAI provide scalable voice pipelines, real-time transcription, and premium neural voices.
2. Fully Integrated With OrderLogix
Order lookups
Subscription changes
Returns
Sales flows
Payment status checks
3. Reduces Call Center Workload by 30–60%
AI handles repetitive tasks instantly, 24/7.
4. Increases Revenue
AI sales paths offer targeted upsells and reorders.
Replace or supplement expensive call center seats with a 24/7 AI voice agent that understands your customers and works inside OrderLogix.
- No hiring
- No training
- No turnover
- Faster customer service
- Higher order capture
- Lower costs
- Fully integrated with their existing OrderLogix workflow
For less than the cost of one call center rep, you get a 24/7 AI-powered sales & support team.
Starter
Perfect for new brands and lower-volume call centers-
Includes:
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5,000 AI Voice Minutes
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$0.25 per additional minute
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Core customer service workflows
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Real‑time order lookups & shipping status
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Reorders & simple upsell logic
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Standard AI voice
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Email transcript log delivery
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Basic analytics dashboard
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Unlimited Users
Growth
Best for fast‑growing brands scaling customer service-
Includes:
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20,000 AI Voice Minutes
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$0.30 per additional minute
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Advanced return workflows
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Full subscription changes (pause/cancel/update)
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Intelligent sales funnels & upsell sequences
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Branded AI voice
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Live call analytics dashboard
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Integrates with your existing support queue
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Priority onboarding
Enterprise
For high‑volume brands or complex, multi‑system integrations-
Includes:
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50,000 AI Voice Minutes
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$0.35 per additional minute
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Multi-language support
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Custom neural voice clone
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Complex workflow automation (multi-step, multi-system)
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Compliance recording & audit logging
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Advanced reporting + detailed conversation analytics
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SLA-backed support
Ready to Automate Your Calls?
Experience a live, customized demo, get answers to your specific questions, and discover why OrderLogix is the smart choice for your business.
What happens next?
✓ Personalized Consultation
A quick conversation to understand your order management goals and how your team currently handles operations.
✓ Customized Live Demo
A focused walkthrough of the OrderLogix platform, tailored to your specific workflows and challenges.
✓ Expert Support
Clear, straightforward answers to every question so you feel confident and informed.
✓ No Pressure
No obligations—just honest insights and practical guidance.
✓ Fast Launch
If you’re ready to move forward, we’ll set you up with your own multi‑channel order management system and help you get running quickly.
Scaleable for Growth
Start with only what you need! As your company becomes more complex (growth), add dozens or hundreds of users, additional functionality,integrations and automation.
Meets Your Merchant Security Requirements
OrderLogix is in compliance with the top Payment Card Industry Data Security Standard (PCI DSS). We have a stellar history of keeping your customer data safe.
Industry Experience
Work with a company that has worked with hundreds of Direct Response Marketers, Call Centers, Fulfillment Centers and their vendors for over 25 years. We know, understand, and deliver solutions to your complex world of order management and provide the key performance indicators, media results for your advertisements, and integrations with automation so you can focus on what really matters, growing your business.
Pay As You Go Model
OrderLogix uses a pay as you go model that allows you to control costs based on your actual usage. We combine a fixed monthly hosting fee with a fixed per order transaction fee for the number of new orders entered every month. This is beneficial for your organization since you only are required to pay for the actual volume of orders entered, rather than paying a flat rate for a bundle of services that you may not fully use.
Order Management for a Multi-Channel World
OrderLogix is an adaptable order management platform suited for multi-channel and direct response marketers, along with fulfillment providers. It features scalable solutions that accommodate business growth through additional users, features, and automation. The platform includes customer self-service portals, loyalty programs, subscriptions, auto-ship options, and flexible shipping options with major carriers. It integrates seamlessly with a wide array of shopping carts, payment gateways, and fulfillment systems, ensuring efficient operations across all sales channels. OrderLogix also prioritizes customer data safety by complying with the Payment Card Industry Data Security Standard (PCI DSS). Its pay-as-you-go pricing model, which combines a fixed monthly hosting fee with a per-order transaction fee, helps businesses manage costs effectively. With over 20 years of experience, OrderLogix delivers critical performance and integrations to support ongoing business growth and customer satisfaction.
Commonly Asked Questions
If you have any further questions, get in touch with our friendly team or email us at sales@orderlogix.com
Billing & Contracts
Do You require a long term contract?
All paid plans except Call Center are month-to-month. Call Center contracts are annual, with the option to pay monthly, but a 12-month commitment.
Are ther setup or implimentation fees?
No. We don’t charge for setup or implementation on any plan.
Are there setup fees for EDI or SMTP setup and testing?
Yes. EDI, SMTP and other Connections requires a one-time setup and testing fee, varying per connection, depending on complexity.
Are there other costs outside of the monthly subscription?
Additional costs are usually one-time setup fees for EDI, SFTP, or AS2 connections, and optional custom work such as programming or managed services, billed hourly.
Onboarding & Setup
How long does onboarding take?
Most accounts are live in a few days. More complex operations may take longer.
Do I need developers or custom code for setup?
No. All configuration is done through the interface. Payment gateways, warehouses, vendors, 3PLs, routing rules, and automations can be set up without custom development.
How are onboarding services provided?
Our onboarding team supports you through virtual meetings, email, or phone. All services are flexible, included at no extra cost, and designed to get you live as quickly as possible.
How does onboarding work for large and complex organizations?
We support every aspect of enterprise operations—rules, syncs, shipping logic, carriers, warehouses, vendors, 3PLs, and more. Enterprise plans also include dedicated onboarding and a named Customer Success Manager.
Standard Plan
What happens if I exceed the limit in the Standard plan?
Orders exceeding the 500-order allowance will incur a per-order fee. Monthly sales price will revert to retail to process more than 500 Orders.
Can I downgrade to Launch after upgrading?
No. Launch is designed as an entry plan only and is not available once you expand into paid tiers.
How long is the Launch plan $499?
The Launch Sale monthly subscription fee is $499 for up to six months. You can continue to use the product for $999/month.
Orders & Usage
What counts as an order?
Any order synced into, or created in OrderLogix from any sales channel, is counted toward your plan’s monthly allowance.
What happens if I exceed my plan’s limit?
If you are in an on-sale plan, the plan will revert to retail pricing and an order transaction fee will be charged for each order over.
Can I upgrade if I expect higher volume?
Yes. Just upgrade your account in advance—either through billing or by contacting your Customer Success Manager—to avoid any overages during peak times.