By Using the Latest Customer Service Tool & Software Enjoy a 360-degree view across all channels of customer orders and interactions with our “One View” customer service capability. Track all customer history from phone call recordings to continuity programs, payment information, shipments and notifications -all viewable on a single screen.
Provide a variety of services with Customer Service CRM Tool
Holds, cancels, payment methods, shipment tracking, return merchandise authorization (RMA), credit tools, re-ship, re-order and many more.
Quickly locate customers
Locate and access critical customer data faster with search and automated customer service software look up tools.
Complete control of subscriptions and billing programs
Customer subscriptions can be specifically tailored for an individual; no “one size fits all” here. Easily change billing installments and payment methods to keep customers coming back.
Fine-Tune Your Growth With Customer Service CRM Tool
With OrderLogix, you can fine tune business processes and automate the flow of orders, freeing you up to find new ways to service customers better than ever – from anywhere.