Simple Pricing Options
Each edition is scalable for growth and offers additional options for order management functionality, reporting and integration.
Order Management for a Multi-Channel World
OrderLogix is an adaptable order management platform suited for multi-channel and direct-response marketers, as well as fulfillment providers. It features scalable solutions that accommodate business growth through additional users, features, and automation. The platform includes customer self-service portals, loyalty programs, subscriptions, auto-ship options, and flexible shipping options with major carriers. It integrates seamlessly with a wide array of shopping carts, payment gateways, and fulfillment systems, ensuring efficient operations across all sales channels.
Standard
Expand into more sales channels while unifying every order in one place.-
Lock in reduced transaction fees with an annual plan
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Includes Onboarding for your first campaign
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FEATURES:
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Standard OrderLogix features
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All your orders together in one place
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Customer self-service portal
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Loyalty programs, subscriptions, auto-ship
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Multiple merchant accounts
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Access to onboarding resources
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Unlimited Users
Commerce
For managing rising order volumes & complexities. Multi‑channel growth made simple.-
Lock in reduced transaction fees with an annual plan
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FEATURES:
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Standard OrderLogix features Plus
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Plans scale to give you more value as you grow
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Manage multiple companies and brands
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Multiple customer service portals
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Flexible roles and permissions security
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Access to onboarding resources
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Unlimited Users
Call Center
Our Enterprise Edition for high volume and sophisticated needs.-
FEATURES:
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Commerce OrderLogix features Plus
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Hosting Options SaaS or BYOC
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Custom pricing for high volume operations
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Dedicated onboarding resources
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Advanced call center tools
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Media performance reports
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Replication service
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Real-time Call Center Tools
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AI Customer Service Voice Agents
See OrderLogix in Action
Experience a live, customized demo, get answers to your specific questions, and discover why OrderLogix is the smart choice for your business.
What happens next?
✓ Personalized Consultation
A quick conversation to understand your order management goals and how your team currently handles operations.
✓ Customized Live Demo
A focused walkthrough of the OrderLogix platform, tailored to your specific workflows and challenges.
✓ Expert Support
Clear, straightforward answers to every question so you feel confident and informed.
✓ No Pressure
No obligations—just honest insights and practical guidance.
✓ Fast Launch
If you’re ready to move forward, we’ll set you up with your own multi‑channel order management system and help you get running quickly.
- Centralizing orders from all sales channels offers a comprehensive view of your brand’s performance.
- Our multi-channel customer self-service portal significantly reduces the demand for customer service contacts.
- Automation guarantees precise data and streamlines order flow.
- Payment Recovery minimizes involuntary churn.
- Customer satisfaction, customer lifetime value, and profits all improve.
Scaleable for Growth
Start with only what you need! As your company becomes more complex (growth), add dozens or hundreds of users, additional functionality,integrations and automation.
Meets Your Merchant Security Requirements
OrderLogix is in compliance with the top Payment Card Industry Data Security Standard (PCI DSS). We have a stellar history of keeping your customer data safe.
Industry Experience
Work with a company that has worked with hundreds of Direct Response Marketers, Call Centers, Fulfillment Centers and their vendors for over 25 years. We know, understand, and deliver solutions to your complex world of order management and provide the key performance indicators, media results for your advertisements, and integrations with automation so you can focus on what really matters, growing your business.
Pay As You Go Model
OrderLogix uses a pay as you go model that allows you to control costs based on your actual usage. We combine a fixed monthly hosting fee with a fixed per order transaction fee for the number of new orders entered every month. This is beneficial for your organization since you only are required to pay for the actual volume of orders entered, rather than paying a flat rate for a bundle of services that you may not fully use.
Hundreds of Integrations with your vendors.
Commonly Asked Questions
If you have any further questions, get in touch with our friendly team or email us at sales@orderlogix.com
Billing & Contracts
Do You require a long term contract?
All paid plans except Call Center are month-to-month. Call Center contracts are annual, with the option to pay monthly, but a 12-month commitment.
Are there setup or implementation fees?
No. We don’t charge for setup or implementation on any plan.
Are there setup fees for EDI or SMTP setup and testing?
Yes. EDI, SMTP, REST API and other Connections requires a one-time setup and testing fee, varying per connection, depending on complexity.
Are there other costs outside of the monthly subscription?
Additional costs are usually one-time setup fees for REST API, EDI, SFTP, or AS2 connections, and optional custom work such as programming or managed services, billed hourly.
Onboarding & Setup
How long does onboarding take?
Most accounts are live in a few days. More complex operations may take longer.
Do I need developers or custom code for setup?
No. All configuration is done through the interface. Payment gateways, warehouses, vendors, 3PLs, routing rules, and automations can be set up without custom development.
How are onboarding services provided?
Our onboarding team supports you through virtual meetings, email, or phone. All services are flexible, included at no extra cost, and designed to get you live as quickly as possible.
How does onboarding work for large and complex organizations?
We support every aspect of enterprise operations—rules, syncs, shipping logic, carriers, warehouses, vendors, 3PLs, and more. Enterprise plans also include dedicated onboarding and a named Customer Success Manager.
Standard Plan
Can I upgrade to Commerce or Call Center Editions?
Yes, absolutely. We hope we can help all our customers grow and take advantage of the technology we offer.
Can I downgrade to the Standard Plan after upgrading?
Yes. However, you will have fewer features and will have to keep all your campaigns under one client.
Orders & Usage
What counts as an order?
Any order synced into, or created in OrderLogix from any sales channel, is counted as an order toward your monthly plan.
Can I upgrade if I expect higher volume?
Yes. Just upgrade your account in advance—either through billing or by contacting your Customer Success Manager—to avoid any overages during peak times.