Solutions for Call Centers
SIM Script Interaction Manager
Efficient Call Center Solution to Guide agents through a process that can be dynamic based on customer responses.
Efficient Call Center Solution to Guide agents through a process that can be dynamic based on customer responses.
Enjoy the ability for you and your management team to monitor real-time call center performance and individual agent performance on-site or on the go. Know what is working and what isn’t, at a glance. With a variety of scripting options, you will be able to meet your client’s needs effectively and professionally.
OrderLogix Call Center solution edition comes packed with features designed to integrate with your existing phone system to track and measure real-time performance of your agents, campaigns, and media. This provides you with actual close rates, costs and revenue information to make timely knowledgeable decisions.
OrderLogix is designed around a campaign structure that gives you powerful reporting and dashboards that help you and your clients to make media purchases and script changes based on actual data.
Our secure private cloud solution lets you do business from anywhere. Our PCI Compliant solution will ensure that your data is always safe and secure.
We’ve been working with Direct Response product marketers for over 20 years and understand the metrics and methods for successful campaigns.