Amazing Advanced OrderLogix Order Management Features that are Extremely Beneficial
OrderLogix Features
Fine tune business processes, Automate the flow of orders, Find new ways to service customers better than ever – from anywhere...
Process More Sales
OrderLogix automates daily processing tasks, enables first contact resolution for customer service inquiries, and provides consistent reporting across all order channels. By streamlining and automating routine processes and minimizing paperwork, your entire work force can focus on customer satisfaction and growth.
Make Insightful Decisions
You get the ability to monitor, manage and quickly adjust all of the key aspects of your multi-channel sales process—scripts, offers, continuity, discounts, up-sells, cross-sells, and other elements of customer satisfaction—in real time to achieve the best results.
Provide Excellent Customer Service
Know everything about your customer... with our "Single View" customer overview page. Quickly locate customers then make informative decisions when managing subscriptions, payment plans and a variety of order and account tasks.
Accelerate Productivity
The platform can be easily integrated with every order channel. This includes tracking and managing order data but also the ability to process those orders using one or more fulfillment companies or call centers of your choice based on how you operate.
Call Center Tools
Bringing together call center, customer service and order management functionality in a single modular system, OrderLogix™ adds some of the most respected call center features in the industry. In fact, many of today’s top high performance call centers use our back end systems, which seamlessly integrate with most telephone or ACD (Automated Call Distribution) systems — reducing remedial tasks, generating accurate blended call and order reports, and providing real-time performance dashboards.
The best way to understand what OrderLogix can do for you is to start with a free video demo.
Here's what our customers are saying about OrderLogix Features...
